Privacy Policy for MCONNECT

Effective Date: 16/06/2023

This Privacy Policy describes how MCONNECT ("we," "us," or "our") collects, uses, and handles your personal information when you use our mobile application ("App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By using our App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

To provide you with a personalized and secure experience, we may collect the following personal information from you:

• Name: We collect your name to personalize your account and enhance your user experience.
• Email: We collect your email address to authenticate your account and facilitate communication with you.

If you are a certified technician we also collect the following personal information from you:

• VAT: We collect your VAT to validate your certification.
• Company name: We collect your Company name to validate your certification.
• Phone number: We collect your phone number to validate your certification and facilitate communication with you.
• Distributor: We collect your Distributor name to validate your certification.
• Distributor VAT: We collect your Distributor VAT to validate your certification.

1.2 Non-Personal Information

In addition to personal information, we may also collect certain non-personal information, which does not directly identify you. This may include:

• Device information: We may collect information about the device you use to access our App, such as the device type, operating system, and unique device identifiers.
• Usage data: We may collect information about how you interact with our App, such as the features you use, the pages you visit, and the actions you take.

1.3 Facebook and Google Authentication

We may offer the option to authenticate your account using Facebook or Google. When you choose to authenticate via Facebook or Google, we may collect certain information from your Facebook or Google account, as permitted by their respective terms and privacy policies. This may include your name, email address, profile picture, and other information you have chosen to make public on your Facebook or Google profile.

2. Use of Information

We may use the collected information for the following purposes:

• To provide and personalize our services, including authentication and account management.
• To communicate with you, respond to your inquiries, and send important notices regarding the App and your account.
• To improve our App, develop new features, and conduct data analysis to enhance the user experience.
• To enforce our Terms of Service and other applicable policies.
• To protect the rights, property, or safety of our users or others, as required or permitted by law.

3. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you decide to delete your account, you can request the deletion of your personal information by contacting us at [contact email address]. We will promptly delete your personal information, including your name and email, from our active databases. However, please note that we may retain certain information for backup, archival, legal, or audit purposes.

4. Security Measures

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. Despite our efforts, no method of transmission or storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Services

Our App may include links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

6. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or through our App. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at qualidade@electrocelos.com

By using our App, you acknowledge that you have read and understood this Privacy Policy.